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Professional Summary

Hi, I'm Hitiksha. I'm a productivity nerd with an inquisitive mind. I channel my curiosity into continuous learning and the pursuit of impactful, customer-first solutions.

 

As an empath, I have always had a deeper understanding of human needs, and my analytical skills have equipped me with the ability to excel as a customer-focused data strategist. My technical expertise has empowered me with the practical skills necessary to effectively implement strategies. My affinity for puzzles has honed my creative problem-solving skills, enabling me to combine analytical thinking with innovative approaches to develop personalised, high-impact strategic initiatives that drive impactful results. 

Experience

September 2025 - Present
CRM ASSOCIATE | Ralph Lauren

September 2024 - August 2025
CRM AND DATABASE COORDINATOR | Professional Beauty Group

March 2023 - September 2024
CRM AND DATABASE ASSISTANT | Professional Beauty Group

July 2023 - February 2024
MARKETING ASSISTANT | Professional Beauty Group

December 2022 - July 2023
BRAND AMBASSADOR | Chimera Recruitment

November 2021 - June 2022
E-COMMERCE COORDINATOR | Bombay Stationers

August 2019 - October 2021
GRADUATE ANALYST | Barclays

January 2019 - June 2019
MARKETING INTERN | AIESEC

Education

2022 - 2024
KINGSTON BUSINESS SCHOOL MSc in Marketing and Brand Management with Professional Placement

Modules: Branding Design, Buyer Behaviour, Data Analysis, Branding Design, Global Marketing Management, Marketing Communication, Market Research and Strategic Brand Management.

Dissertation:  Perceptions of Luxury Goods and Sustainable Consumer Behaviour.

2015 - 2019
USHA MITTAL INSTITUTE OF TECHNOLOGY — Bachelor’s in Technology (Computer Science and Technology)

Modules: Modules: Engineering Mathematics, Data Structures and File Procession, Coding in Python, Database Management Systems, Object Oriented Programming, Data Science and Business Analytics.

Dissertation:  Real-Time Object Detection Using TensorFlow. 

Core values

Analytical

Organised

Curious

Adaptable

Collaborative

Creative

Empathy

Entrepreneurial

Skills

Adobe Illustrator

Copywriting

Content Strategy Planning

Data Analysis and Reporting

Digital Marketing Techniques

Data Visualization

Email metrics and KPI Tracking

Forecasting Dashboards and Goals

Google Analytics (GA4 and Looker)

Market Research

SEO Keyword Research

Social Media Marketing

Power BI Dashboards

Programming Languages

HTML, CSS, Python , R and SQL

Novice

Advanced Beginner

Competent

Proficient

Expert

Scale based on Dreyfus model

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